Develop confidence in addressing challenges with professionalism and empathy. Practice communication techniques for giving constructive feedback, handling resistance, and keeping conversations student-centered. Key Focus Areas:

• Communication strategies for challenging conversations
• Balancing honesty, support, and accountability
• Maintaining focus on student outcomes during feedback discussions

*Participants will receive One Professional Development Hours completion of this course.

Requirements for Completion and Certificate:

• Complete viewing of enforced video

• Complete attached handouts

• Minimum 80% score on course test 

• Complete end-of-course evaluation

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**The PD hours listed represent the estimated time it will take to complete this course.

***If you are in need of video closed captioning (cc), please reach out to the Canyon PD Team at CPDSTG@gce.com