Every interaction contributes to a school’s culture and reputation. This session explores what great customer service looks like in education and how it supports positive relationships. Participants can reflect on communication habits, practice de-escalation techniques, and identify strategies to ensure that all visitors and families feel welcomed and valued.

*Participants will receive ONE Professional Development Hours completion of this course.

Requirements for Completion and Certificate:

• Complete viewing of enforced video

• Complete attached handouts

• Minimum 80% score on course test 

• Complete end-of-course evaluation

GCE’s privacy policy https://www.gce.com/privacy-policy.html 

**The PD hours listed represent the estimated time it will take to complete this course.

***If you are in need of video closed captioning (cc), please reach out to the Canyon PD Team at CPDSTG@gce.com